Trust & Compliance

Official policy documents for Zambia National Building Society. Open each PDF in a new browser tab.

Policy library

These documents support transparency and regulatory alignment for a building society operating in Zambia. Select a document to view the PDF in a new tab.

Privacy Policy

How we collect, use, store, and protect your personal data in line with Zambian data protection requirements and banking confidentiality standards.

Terms & Conditions for Secured Loans

Terms and conditions that apply to ZNBS secured lending products and related facilities.

Terms & Conditions for Unsecured Loans

Terms and conditions governing unsecured loan products offered by Zambia National Building Society.